A senior Microsoft 365 administrator must understand more than users, mailboxes, SharePoint sites and Teams. Modern Microsoft 365 administration also involves: Microsoft Purview Data Loss Prevention Sensitivity labels Retention policies Retention labels Audit eDiscovery Records management Compliance investigations Information protection Security-related troubleshooting Cross-service incidents This part covers those areas. The objective is not to turn … Read more

Microsoft Teams is one of the primary collaboration services in Microsoft 365. For a senior Microsoft 365 administrator, Teams administration is not limited to creating teams and adding users. You should understand how Teams interacts with: Microsoft Entra ID Microsoft 365 Groups SharePoint Online OneDrive Exchange Online Teams policies Meeting policies Guest access External access … Read more

SharePoint Online and OneDrive are two of the most important Microsoft 365 services for file storage, document management and collaboration. For a senior Microsoft 365 administrator, knowing how to create a SharePoint site or access OneDrive is not enough. You should understand: SharePoint site architecture Team sites Communication sites Hub sites Microsoft 365 group-connected sites … Read more

Exchange Online is Microsoft’s cloud-hosted email and calendaring service within Microsoft 365. For a senior Microsoft 365 administrator, knowing how to create a mailbox is not enough. You should be able to troubleshoot: Mail delivery NDRs Accepted domains DNS and MX records Connectors Mail flow rules Shared mailboxes Distribution groups Mailbox permissions Send As Send … Read more

Microsoft 365 administration involves much more than creating users and assigning licenses. A Microsoft 365 administrator needs to understand: Microsoft 365 tenants Subscriptions and licenses Microsoft 365 admin center Administrative roles Custom domains Users and groups Exchange Online SharePoint Online OneDrive Microsoft Teams Service health Message Center Microsoft 365 administration and governance PowerShell administration Troubleshooting … Read more